Our services
Promise Street Senior Services (PSSS) delivers structured, on-site/hybrid, non-medical support programs for senior housing communities, public agencies, and property management teams. Our services are designed to improve resident quality of life while reducing operational burden.
Digital Inclusion & Technology Assistance
Hands-on support that increases digital confidence and independence among older adults.
Includes:
• Smartphone & tablet assistance
• Telehealth and portal navigation
• Email & online account setup
• Online safety education
• Technology literacy workshops
Resident Engagement & Wellness Support
Structured non-medical engagement programs that promote connection, light wellness activity, and community participation.
Includes:
• Small-group wellness sessions
• Social engagement programming
• Resident check-ins
• Community-building activities/Isolation reduction initiatives
Community Coordination & On-Site/Hybrid Support
Consistent on-site presence that helps reduce day-to-day strain on property management teams.
Includes:
• Resident support desk hours
• Assistance navigating community resources
• Coordination of resident initiatives
• Liaison between residents and management
• Routine support services (non-clinical)
Pilot & Implementation Framework
Low-risk pilot model designed for senior housing communities and public agencies.
Includes:
• 60–90 day pilot structure
• Outcome tracking
• Resident engagement reporting
• Program impact measurement
• Scalable expansion planning
Structured, Pilot-Based Support Model
Promise Street Senior Services (PSSS) utilizes a structured pilot-to-scale implementation model designed for senior housing communities and public-sector partners seeking practical, non-medical resident support solutions.
Phase 1: Assessment & Program Design
We evaluate community needs, staffing structure, and resident engagement goals to develop a customized support framework.
Phase 2: On-Site/hybrid Implementation
PSSS delivers structured digital inclusion and resident support programming aligned with property operations and agency objectives. We utilize hybrid strategies when necessary.
Phase 3: Reporting & Evaluation
We provide measurable outcome tracking, engagement reporting, and performance insights to inform long-term planning.